August 2006

In this issue...

OSSN Home
Destination: Argentina
by Bill Eagle
President's Message
by Gary Fee
What You are Really Selling
Managing Your Travel Business
by John Hawkes
On the Move
by Penney Rudicil
Do It Now
by Bob Abrames
The Art of Working Smarter
by Mike Daly
Do You Know the Way to "San Jose"
by Martin Deutsch
Selling Cruises
by John Hawkes
Selling Travel 101
by John Hawkes
Can this Trip be Saved
by John Hawkes
Fams & Seminars

CHAPTER CHATS

Memphis
Texas



Managing Your Travel Business: Four First Steps BEFORE a Travel Crisis Hits
by John Hawks

With almost no advance warning, a Category Three hurricane forms in the eastern Caribbean, bearing down on the island where your best client flew last weekend to start his two-week honeymoon.

Or, you've turned on the TV news this morning to learn that a fire destroyed 100 cabins overnight aboard the cruise ship that's carrying 24 members of a local senior citizens travel club that you booked for the trip.

read more





White sand beaches, clear-blue water, a unique world of animals and plants, and warm-hearted natives await you during a cruise of Polynesia and Melanesia. You'll discover first-hand the uniqueness of the araucaria trees on the „Île des Pins“ and the Kagu, the largest flightless bird of the Pacific Islands, which can only be found in the rainforests of Grande Terre in New Caledonia.
 
Or, experience New Zealand, the paradise just next to Australia. In addition to fantastic landscapes of hot springs and remote fjords, the “Land of the Great White Cloud” offers a unique world full of orchids, ferns, parrots and, of course, kiwis.

Expedition Cruise: South Seas
From Cairns to Auckland, November 3 – 18, 2006       15 days
Friday Nov. 03 Board MS BREMEN in Cairns
Saturday Nov. 04 Diamond Island or Turtle Island/Australia
Sunday – Monday Nov. 05 – 06 On the way through the South Sea to New Caledonia
Tuesday – Sunday Nov. 07 – 12 New Caledonia (Koumac, Pott, Art, Daouinth, Îles Bélep, Hienghène, Îles Loyauté, Nouméa, Île des Pins)
Monday Nov. 13 Your clients enjoy another day onboard
Tuesday Nov. 14 Norfolk Islands/Australia
Wednesday Nov. 15 Heading for New Zealand
Thursday – Friday Nov. 16 – 17 New Zealand (Bay of Islands, Whangarei)
Saturday Nov. 18 Disembarkation in Auckland/New Zealand
Special highlights:
• Exlpore Nouméa by helicopter, railway or harley trike*
Kayak tour on Douméa River*
Climbing tour through the Koghis Mountains*
Helicopter flight or hike of the Bay of Islands*
Free zodiac landings, e.g. to Diamond Island/Turtle Island or in New Caledonia

* Land arrangements are not included in the price of the cruise.
Starting at € 5,620
per person
(cruise only, double cabin)
All prices excluding any fuel surcharges.

Expedition Cruise: New Zealand
From Auckland to Lyttelton, November 18 – December 4, 2006      16 days
Saturday Nov. 18 Board the BREMEN in Auckland/New Zealand
Sunday – Tuesday Nov. 19 – 21 New Zealand’s North (Tauranga, Napier, Wellington)
Wednesday Nov. 22 The BREMEN sails the Cook Strait
Thursday – Monday Nov. 23 – 27 New Zealand’s South Island (Milford Sound, Stewart Island, Snares Island, Ulva Island, Bluff)
Tuesday Nov. 28 On the way to the Antipodes
Wednesday Nov. 29 Ringdove Bay/Antipodes
Thursday Nov. 30 Bounty Island/New Zealand
Friday Dec. 01 Chatham Islands/New Zealand
Saturday Dec. 02 Heading for the South Island
Sunday Dec. 03 Port Chalmers/New Zealand
Monday Dec. 04 Disembarkation in Lyttelton/New Zealand
Special highlights:
Helicopter flight to the volcanic White Island*
Visit to bird colony Cape Kidnappers*
Hike the Hollyford Valley and reach the Hidden Falls*
Helicopter flight over Milford Sound*
Free Zodiac landings, e.g. at Ulva Island and Snares Island

* Land arrangements are not included in the price of the cruise.
Starting at € 5,850
per person
(cruise only, double cabin)
All prices excluding any fuel surcharges.

For a deck plan click » here, for a booking form and our terms & conditions click » here.

For further information and reservations please contact our sales agent in the USA:
EURO LLOYD Travel Group · Ingrid Schacht · 7300 Carmel Executive Park Drive
Suite 215 · Charlotte, NC 28226 · Phone: (800) 782-3924, (704) 752-0042 · Fax: (704) 752- 0662
e-mail: ingrid@eurolloyd.com · www.eurolloyd.com · www.flights.com

Or have a look on our homepage www.hl-cruises.com!

Want to learn more about MS BREMEN? Please click » here and log onto our homepage.


OSSN Home  |  Destination: Argentina |  President's Message  |  What You are Really Selling
Managing Your Travel Business  |  On The Move |  Do It Now
The Art of Working Smarter  |  Do You Know the way to “San Jose”  |  Selling Cruises
Selling Travel 101
 |  Can this Trip be Saved  |  Fams & Seminars  |  Chapter News