Your Travel Rights: The Three Golden Rules of Holiday Travel
by John Hawks

Recent surveys by AAA and other travel groups confirm what you’re hearing from your clients:

This year’s holiday season (Thanksgiving to New Year’s) will be one of the busiest in history!

Take a look at lost luggage, for example. This fall, U.S. airlines broke an all-time record -- and not in a good way! -- for the amount of checked luggage that was somehow lost, damaged, or delayed. Those new rules on liquids and gels in carry-on luggage led to a huge spike in the number of checked bags, and in September alone more than 380,000 flyers reported problems with luggage (that’s up more than 90 percent from the same month last year!). ABC News reported recently that airport authorities in Las Vegas are now testing radio frequency ID tags that are placed on checked bags this holiday season, in an attempt to insure that bags are loaded before passengers board their flights.

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