Can This Trip Be Saved: New Flight Time May Ruin
the Honeymoon!
by John Hawks
Question:
Using my host agency's online booking engines, I purchased nonrefundable
tickets for my clients to travel from Los Angeles to Tahiti for
their honeymoon. Lo and behold, when I went back a day later to
print another copy of the flight itinerary for them, I noticed that
the departure time from LAX had been moved up by two hours! The
airline did not alert my host agency or me about this change, and
certainly my clients were not told about it.
The change presents a huge problem for us, because
my clients were literally driving from the wedding reception to
the airport for this trip. In other words, the time change means
they'll have the chance for one or two dances at the reception before
they hurry to the airport. There's no time for cutting the cake
or throwing any bird seed!
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