June 2006

In this issue...

OSSN Home
Destination: Santa Fe
by James Langford
President's Message
by Gary Fee
It's All About Freedom
by Melody Fee
From Commission to Attrition
by Anita Balamane
The Art of Qualifying
by Mark Daly
Agents Don’t Need Big Budgets
by John Dalton
Summer School
by Penney Rudicil
The Importance of Touching
by Bob Abrames
Ship Inspections & Luncheons
by Jeff Grieder
The Whole Truth
by Jerry Miller
OSSN National Conference
Selling Cruises
by John Hawkes
Selling Travel 101
by John Hawkes
Can this Trip be Saved
by John Hawkes
Travel Niches
by John Hawkes
Fams & Seminars

CHAPTER CHATS

Memphis
Hawaii
Daytona
Boulder



The Art of ... Qualifying
by By Mike Daly -- President, CSI Creative Solutions

Many agents believe that, to "qualify" customers, you simply determine (1) the buyers' budget, (2) the time they have allotted for a vacation, and (3) several of their basic travel preferences. That's a very tactical approach.

Others view "qualifying" as an opportunity to determine buyer behavior, general interests, and who the buyer is as a person -- what motivates them. That's more of a behavioral approach.

Is one approach better, or more effective? How does "qualifying" contribute to the success of a vacation sale, and how do you know which method of qualifying to use for best results?

read more

Norwegian Coastal Voyage


OSSN Home  |  Destination: Santa Fe  |  President's Message  |  It's All About Freedom
From Commission to Attrition |  The Art of Qualifying |  Agents Don’t Need Big Budgets  |  Summer School
The Importance of Touching |  The Whole Truth |  OSSN National Conference  |  Selling Cruises
Selling Travel 101  |  Can this Trip be Saved  |  Travel Niches  | Fams & Seminars  |  Chapter News