President's Message
A few weeks ago, W Hotels re-launched its founding philosophy.

Whatever, Whenever’ Describes Today’s OSSN Members
By Gary M. Fee, OSSN President

A few weeks ago, W Hotels re-launched its founding philosophy.

The hotel chain's mantra is pretty simple: "Whatever/Whenever." When you stay at a W Hotels property, you'll always find a Whatever/Whenever button on the phone in your room. You can press it at any time of day and ask for all sorts of things. According to a W Hotels spokesperson, guests have requested everything from jogging shoes at 2 a.m., private jet service to the Hamptons, and even a bathtub filled with chocolates. (You've got to pay for the services and products, of course, but the key is that you can trust W Hotels to deliver what you want, whenever you want.)

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