April 2007

In this issue...

OSSN Home

Destination: Scotland
by John Hawks

President's Message
by Gary Fee
How I did It
by Kimberly Kane
Prospecting for Prosperity
by Ken Hall
Your Travel Rights
by John Hawks
OSSN Cruise Fams
by Jeff Grieder
Selling Cruises
by John Hawkes
Managing Your Travel Business
by John Hawkes
Selling Travel 101
by John Hawkes
OSSN Sets Sail with Fam Cruises

CHAPTER CHATS

Atlanta
Memphis
New York
Richmond
Boulder



Your Travel Rights: The New Rules for Airline Baggage
by John Hawks

The latest airline quality surveys confirm what we’re already hearing from our clients: Reports of delayed, mishandled, misrouted, and lost bags are skyrocketing.

What advice can you give your clients if they’re facing baggage troubles on their trips?

read more


OSSN Home  |  Destination: Scotland  |  President's Message  |  How I did It
Prospecting for Prosperity  |  Your Travel Rights  |  OSSN Cruise Fams  |  Selling Cruises
Managing Your Travel Business |  Selling Travel 101  |  OSSN Sets Sail with Fam Cruises  |  Chapter Chats