January 2007

In this issue...

OSSN Home

Destination: Thailand
by John Hawks

President's Message
by Gary Fee
2006 Year-End Survey
by OSSN
My Heroes
by Anita Pagliasso
Your Travel Rights
by John Hawks
Getting Clients Involved
by Ken Hall
Selling Cruises
by John Hawkes
Managing Your Travel Business
by John Hawkes
Selling Travel 101
by John Hawkes
OSSN Sets Sail with Fam Cruises


Getting Clients Involved
by Ken Hall

The more we can get clients to see themselves enjoying their vacation experience -- I mean really see themselves -- the greater the likelihood is that we will make the sale.

Once we can get them to focus on the vacation experience, the issue of price will be lessened.

An excellent technique that helps put your clients in the destination and cement your relationship with them is asking them questions that tantalize their five senses. Here are some examples:

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Client Ease


OSSN Home  |  Destination: Thailand  |  President's Message  |  2006 Year-End Survey
My Heroes  |  Your Travel Rights  |  Getting Clients Involved  |  Selling Cruises
Managing Your Travel Business |  Selling Travel 101  |  OSSN Sets Sail with Fam Cruises