OSSN 2009 Year End Survey

How were your 2009 travel sales?

Do you predict that 2010 will be a successful year for your travel business?

Do you read OSSN’s Daily News?

Do you read OSSN’s Monthly E-Agent Magazine?

Do you read the OSSN Bulletin Board?

Do you use the TRUE web site to check the supporting suppliers
and sign up with supporting suppliers?

Do you have your own merchant credit card processing account?

Do you have E&O General Liability for
your travel business (not through a Host Agency)?

Do you have a website?

If you do have a website does it generate leads for you?

How did you create your website?

Do you use a public service E-mail system like AOL, Yahoo, Gmail or similar?
Or do you use your own domain E-mail system?

If your agency or your Host Agency belongs to a consortium
which one do you belong to?

What Industry Associations do you belong to? Check all that apply

What industry codes do you use to book travel?

How Many times a month do you visit
www.true.travel if you have a TRUE Code?

Do your clients tell you what hotel they want you to book?

Do you book hotels internationally?

What are your most important criteria for booking a hotel internationally?

How often do you book a pre/post hotel stay
in conjunction with your cruise booking?

How many hotel bookings have you made in 2009

Are you currently using any social media networking sites?

Do you plan on using any social media sites in 2010?

If you are not using social media sites
please check all the reasons that apply