November 2004 Travel Industry Survey Results
On The Home Based Travel Agent

How long have you been a Host Agency?

Is your Host Agency;

How many Independent Contractors does your Agency have?

Does your agency recruit independent contractors that are:

Does you agency require minimum sales quotas to be met
by your IC’s to allow them to remain with you?

If you require minimum sales,
what are those sales figure levels per year?

Do you charge the Independent Contractor a start up fee
to affiliate with your agency?

Is your start up fee in the following range?

Do you charge a monthly service fee to affiliate with your agency?

Do you charge transaction fees to your IC’s?


What is the average commission split between
the Independent Contractor and the Host Agency?

Do you make available the following industry ID cards for your IC’s?

Do you employ the use of “Referral Agents”?

Do allow your IC’s to work with more than one agency?

Does your agency have a travel specialty or niche?

What endorsements or appointments does you agency have.
Check all that apply:

Does your agency use a GDS?

Does your agency provide an internet online booking engine
for your Independent Contractors?

Does your agency offer the IC an opportunity to be placed
on your E&O insurance policy?

Are your ICs required to enter client booking information into
a shared database/accounting program?

If using a database/accounting system,
which program does your agency use?

Response

Client Ease
Trams
Trams Back Office and Client Base Plus
Globalware
Globalware
Agency own program
Trams
Globalware
ClientBase
ClientBase
Trams
Travel Sales
thrpugh our AAA Headquarters in Tampa Florida
Travel Sales
Trams
Wincruise
Q3
Globalware
Trams
Trams
TRAMS/Client Base
TRAMS/Client Base Plus
GBO
Trams & Client Base Plus
Trams
Trams
TRAMS back office, proprietary front office
Trams
Homemade
QuickBooks Pro 2005
Trams
Trams
Trams
Client Ease
TRAMS/CB+
n/a
trams cb plus
Trams
Globalware
Travcom
Trams
Don't know.
Trams
custom built program though Microsoft Access
cruisepak
We have an online system that is connected to our web site. All agents have access to the site as a web based product.
Trams
CruisePak
Wincruise currently. We are changing to Client Base and Trams next week.
Trams
Trams
Trams/Client Base+
In-House
Name of agency/ addresses - tel no.- fax - and contact info- and email for promo purposes.
CB PLUS / TRAMS
Our Own
Globalware
Trams
AS400 Intranet site
Globalware
Proprietary system
CB Plus
MS Access and QuickBooksPro Online
worldspan
TRAMS but listed under IC company name and is private to IC. We provide assistance should the agent need it and need to be able to track down what has transpired in a transaction.
trams/cbt plus
WE HAVE ACCOUNTANT
Trams through Sabre, Or Account assistance through an agent on site at the agency.
ClientBase Plus & Trams
Prefferred supplier web sites only. We do not need nor want any GDS systems anymore.
Cruise Holidays Cruiseweb date system
Trams
Quickbooks
trams/clientbase
Cruise1
Trams
CLient Ease
As an outside agent, I do not know the computer system that is used in the accounting department.
Trams
Quick Books
n/a
Trams, Clientease
Q3, TRAMS
Trams
Trams and ClientBaseII
CLIENTBASE
Trams
TRAMS/CLIENT BASE
Custom developed in house
GlobalWare and Constellation
TRAMS
TRAMS/CB+