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What is the TRUE Coding System? The recognition of the TRUE Code by travel suppliers will allow the
travel agent or travel agency the privilege of booking travel products and services
directly with travel industry suppliers and be compensated a commission directly
by the supplier. This numeric identification code eliminates the need to establish
multiple pseudo ID numbers with individual suppliers. Qualifications To qualify for a TRUE Code number applicants must have the following criteria:
Validate Your TRUE Code With The TRUE Database System. Suppliers and TRUE code holders may validate and verify the the authenticity
of the TRUE code here: Questions and Answers about the TRUE Coding System Q. Once my TRUE number is active in the TRUE database system will suppliers be able to validate my code? A. Yes. Industry suppliers may validate the validity of your TRUE Code assignment on page: www.true.travel Q. How long does it take for my new TRUE code to be updated into the TRUE system? A. Once your TRUE code has been assigned validation will appear in 5-7 days at www.true.travel Q. Will the TRUE Code System issue an ID card? A. No. OSSN can issue a member photo ID Card with your TRUE Code, member name, agency name and expiration date. See sample card on page: http://www.ossn.com/secure/accreditation/member_photocard_app.asp Q. Will my OSSN member photo ID secure any particular benefits from Travel Industry Suppliers such as reduced rate travel? A. The OSSN member photo ID is not a substitute for any form of IATAN endorsement or card. When an agency secures a TRUE code, it is your TRUE certificate that you use to establish business relationships with Travel Industry Suppliers. If a supplier elects to confirm any reduced rate opportunity with your agency, they will initially want to see your TRUE certificate. If they prefer to also see the OSSN membership photo ID to clarify your exact identity, then you may forward this form of agency identification to them also. The membership photo ID by itself is not meant to secure any form of reduced rate privilege and is not advertised in any way to accomplish this within the industry. Q. Does the TRUE Code replace the IATAN code system? A. NO. IATAN maintains their own system and ID card requirements. Q. Will the Airlines accept my TRUE Code number for booking air travel? A. Some airlines will, such as airline vacation tour operators. Travel Sellers desiring to be remunerated commission directly from an air carrier, in most cases, will need Q. How long will it take to receive my new TRUE numeric code? A. Completed applications received by Thursday AM will be issued a TRUE Code on the following Friday via E-mail from TRUE Administration. Q. Will I be notified when my TRUE registration expires. A. Yes. OSSN and TRUE will notify you 30 days prior to your expiration. Q. Will I need to re-submit the TRUE criteria again to renew my numeric code? A. Yes Q. What if my OSSN membership is due to expire within the TRUE Code validity period? A. You will be asked to renew your membership with OSSN at a PRO RATED amount so that your expiration dates for the TRUE Code and your OSSN membership will coincide. Call 800 771 7327 to find out what your pro rated membership fee will be. Q. I have many pseudo ID numbers with various suppliers. Will the suppliers replace my pseudo number with the new TRUE code? A. Yes. You will have to ask them to do so. Q. I am a member of CLIA. Will CLIA replace my CLIA code with the TRUE code on their certificate and ID card? A. No. CLIA will issue their CLIA number on their certificate and CLIA Card. Q. Can I get a TRUE Code Numeric Code issued in my name? A. NO. TRUE issues only to business entity names not individuals. |
TRUE
(Travel Retailer Universal Enumeration) System's sole purpose is to help provide
travel agents with the assignment of travel industry numeric codes that are recognized
by the travel supplier community, including cruise lines, tour operators, hoteliers,
and car rental companies.
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